Frequently Asked Questions

What will I learn in a pet first aid & CPR class?

Our pet first aid courses are built to empower pet owners and pet pros to feel confident acting in case of various medical emergencies. Our information covers adult cats and dogs.

Each topic is discussed in steps:

1.defining the medical emergency to recognize it to prevent it (if possible) to treat it

5.what to expect at the vet

Our Pet Pro courses build off each other so all students must start at Level 1. Click the button below to see which course is best for you!

What's the difference between online courses and the in-person course? 

Our in-person and online courses deliver the same information. The difference is with the in-person course is students get the opportunity to practice hands-on skills.

If you have specific questions, are interested in getting guidance on the hands-on skills, or prefer to learn in a classroom setting, we recommend the in-person course. Please note that in-person learning may be limited due to ongoing concerns with the COVID-19 pandemic.

If you prefer to move at your own pace, don't mind online learning, or just prefer online courses, check out the online version! 

Can I bring my pet?

Please refrain from bringing your pet to our classes. Our classes are for humans only, however you will leave class feeling confident about how to do an exam on your own pet! Check out our dog hiking seminar for a chance to bring your four-legged friends!

Where do you get your information & who verifies the certifications?

Our information is peer-reviewed and updated yearly by NVA veterinarians and taught by experienced instructors. Dr. Laura McLain DVM, our oversight veterinarian, has been working with family pets & working dogs for over 20 years. She was also a FEMA search & rescue veterinarian for over 10 years - deploying alongside our first responders in national emergencies to keep their search dogs healthy. 


Our programs are modeled after the human world like EMTs or paramedics. We recommend refreshing your knowledge every two years to stay up to date.

I own a pet-related business. Can you come teach my employees or offer a private class just for my clients?

Absolutely! We offer bulk discounts for private group classes - both in person and online. Please reach out to us to learn more! 

We also offer custom courses. Please contact us for more information!

Can I get CE credit?

We are able to offer 3 CE credits through IAABC and CCPDT & 4 credits to PACCC. We can also offer NADOI CE.

Only available for full-time pet pros, pet owners and pet admin courses.


Have a request for another source? Let us know and we can apply!

Have more questions?

Please feel free to send us a message at the email to the bottom right of the page.

If you think your pet is experiencing a life-threatening emergency, please go to your nearest veterinarian immediately.